FAQ


How do I know what size to order?
Since this is a fitness sock, our One Size Fits all is a tighter fit (Size 5-9). However, our special Bamboo Fiber allows for a comfortable stretch. 

Do you offer discounts?
You bet your pineapples we do! If you sign up for our newsletter, you'll receive special discounts just for fun (and probably when we've had too many margaritas!)
I used the wrong address when I checked out!
No worries, we've got you! Please email us at info@pineapplegripsocks.com as soon as possible. Once the order has been shipped, it will be out of our hands. We're happy to assist you but please notify us immediately.
My tracking number says the package has been delivered but I haven't received it. What do I do?
Please contact your local USPS office immediately.
Do you ship internationally?
We absolutely do! 

How much is shipping?
Shipping is free on all US orders over $50, applied automatically at checkout. All orders in the US under $50 are subject to a flat fee of $4. If you'd like to choose priority mail, you're able to do so for $8 at checkout.
How do I track my order?
You can track via your confirmation email or you can visit our Account Login page to login with the information you provided and track your order. If you need assistance, please email us at info@pineapplegripsocks.com. 

How quickly will my order ship?
To ensure your order will be shipped out the same day, please place your order by 11am, Monday through Friday Pacific Time. We ship from lovely California (zip code 92009). 

What does “pre-order” mean?
Pre-ordering means you are reserving your item before it has actually been released. All pieces on "pre-order" are still in production with our factory and will be shipped out as soon as they are completed. 

How do I find my tracking number?
Your tracking number will be sent in your shipment confirmation email. 

Do you offer wholesale?
We are mainly an online company but we do sell to a few select boutiques, gyms and studios. If you wish to register your interest to be a Pineapple Barre stocklist, please click here. 

How do I register for a wholesale account?
It's so easy! You'll just visit our wholesale page, fill out the application, and send it off to us at info@pineapplegripsocks.com. 

How do I become an Influencer/Ambassador?
If you’re interested in being a representative for Pineapple Grip Socks, email us at info@pineapplegripsocks.com All reps get an average of 30% off depending on your league. To learn more click here.
I still have a question, what is your email address?
If the above hasn’t answered your question then please contact info@pineapplegripsocks.com and Sabrina will be able to assist you.